Quotes from employee interviews and social media

Naturally, we can tell you lots of things. But is that really the unvarnished truth? Why not judge for yourself? This section contains quotes from our employees. We guarantee they are genuine and unedited.

Initially just a temporary solution...

“For me it was initially just a temporary solution. But I’ve been here 10 years now and I think I could well stay for another 10 or 20.”

Jeanette G., Project supporter in Berlin

Considerably higher than the minimum wage...

 

“Salaries are always paid on time and are considerably higher than the minimum wage. If you are on commission, you can earn a lot more, and then there are supplements for working weekends or public holidays, job tickets for travelling to work by local public transport have been announced, we get a company pension and there are lots of great campaigns with vouchers to be won, for example. And attending health courses is subsidised.”

Capita employee on kununu

Of course, it’s not like that every day...

 

“Generally, there’s a good atmosphere and everyone gets on well. Of course, it’s not like that every day and if someone has been stupid it needs to be addressed. Criticism is indeed voiced – and that’s fine as long as praise is given where praise is due as well.  But I can’t complain. Team managers and specialist contact persons are very obliging, indeed open. They often support us in our communication work. We’re not alone. I have also received expert coaching.”

Capita employee from Anklam on kununu

There’s great cohesion among colleagues...

 

“There’s great cohesion among colleagues. Solutions are always sought if opinions are divided. The staff are a nice bunch.”

Capita employee from Leipzig on kununu

People soon passed on so much knowledge to me...

 

“People soon passed on so much knowledge to me, I was encouraged to progress within telephone services. And then I passed on my knowledge to new employees I absolutely love it when a customer advisor has a really successful conversation. I feel really proud then, because I can say “that worked really well.”

Erik G., Team Manager in Berlin

Especially good for mothers...

“Especially good for mothers who occasionally find they can't make it into work that day because their child is ill. People are always understanding.” ... “If you do something good, you are actually praised! If something’s up, I can come and find someone to talk about it at any time.”

Capita employee from Berlin on kununu

Exciting tasks...

“Very friendly working environment, exciting tasks, future-proof industry, modern offices, applied values.”

Capita employee from Kiel on kununu

Returning to work after illness or maternity leave...

“Returning to work after illness or maternity leave is a smooth process. Working hours are very flexible and family-friendly.”

Capita employee from Berlin on kununu

Not everything is perfect all the time...

“Of course, not everything is perfect all the time... But people are always quick to pass on negative news more quickly. I moved home and so left, but I found it really great there. The company does lots of things for its employees which many people don’t see or don’t want to see. It offers sports courses. Nutrition advice. Tea and water is always available free of charge. The company organises lots of fruit and vegetable days. A massage studio came to our office, and much more besides. I’ve never experienced things like that from other employers.”

Ehem. Capita employee from Anklam on kununu

Big, colourful and loud...

“Capita is big, colourful and loud. And never boring where people are concerned.”

Mandy Z., Team Manager in Berlin

An honest and open exchange...

 

“Flat hierarchies promote an honest and open exchange. Colleagues do things together outside of work and team evenings strengthen cohesion. Even at customer advisor level, there are opportunities to get involved and take on extra duties.”

Capita employee from Aachen on kununu

Generally always fair...

 

“Generally always fair. They try to respond to colleagues’ wishes as far as possible. Obviously it’s a question of give and take!”

Capita employee from Berlin on kununu